Terms and conditions

These Terms and Conditions ("Terms") govern your use of SpinDog Casino (the "Site"). By registering for or using the Site, you acknowledge that you have read, understand, and agree to be bound by these Terms.

Account Registration

1. Eligibility: You must be at least 18 years old and be a resident in a country where online gaming is permitted.
2. KYC and Verification Requirements: We may request identification and proof of address documents from you to verify your identity, which may include name, date of birth, address, and other relevant information.
3. Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of your account login details.

Deposits and Withdrawals

1. Accepted Payment Methods: We accept deposits via credit/debit cards, e-wallets, bank transfer, and cryptocurrencies.
2. Minimum and Maximum Limits: The minimum deposit amount is £10, and the maximum deposit limit varies depending on your account level. Withdrawal limits are as follows: daily £4,000, weekly £8,000, monthly £30,000.
3. Processing Times and Fees: Deposits are processed instantly, while withdrawals take 1-24 hours for e-wallets and bank transfers, and up to 5 working days for bank transfers. There are no fees for deposits or withdrawals.
4. Anti-Money Laundering Policy: We adhere to all applicable anti-money laundering regulations.

Bonuses and Promotions

1. How Bonuses Are Credited: Bonuses are credited automatically upon meeting the qualifying criteria.
2. Wagering Requirements: Wagering requirements apply to bonuses, with a minimum 40x wagering requirement for most bonuses.
3. Expiry and Abuse Clauses: Any bonus or promotion is subject to expiration dates and abuse clauses, which may result in bonus revocation.

Gameplay and Fairness

1. RNG Usage: We use Random Number Generators (RNGs) to ensure the integrity of our games.
2. Game Malfunctions: If a game malfunctions, we will take necessary steps to rectify the issue.
3. Limits on Play and Responsible Gaming Tools: We offer responsible gaming tools, including self-exclusion options, deposit limits, and session limits.

Responsible Gambling

1. Self-Exclusion Options: You may choose to self-exclude from our site for a period of time.
2. Deposit, Wager, and Session Limits: We offer limits on deposits, wagers, and gaming sessions to promote responsible play.
3. Help and Support Links: We provide links to help and support resources for problem gamblers.

Prohibited Activities

1. Bonus Abuse: Engaging in bonus abuse or exploiting bonuses is strictly prohibited.
2. Fraud, Collusion, or Manipulation: Any attempt to defraud us or engage in collusion or manipulation will result in account closure and potential prosecution.
3. Use of Bots or Automated Systems: Using bots or automated systems to play games is not permitted.

Account Suspension and Closure

1. Voluntary Account Closure: You may choose to close your account at any time by contacting our support team.
2. Breach of Terms: We reserve the right to suspend or close your account if you breach these Terms.
3. Inactivity and Dormant Accounts: Inactive accounts will be suspended, and we may contact you to re-activate your account.

Privacy and Data Protection

1. Information Collected: We collect personal data from you for the purposes of identity verification, customer support, and promotional communications.
2. Use and Storage of Personal Data: We store and use your personal data in accordance with applicable data protection regulations.
3. GDPR Compliance (if applicable): We comply with all applicable GDPR regulations.

Limitation of Liability

1. Losses: We are not liable for any losses arising from game play, including but not limited to direct or indirect losses.
2. System Errors: In the event of a system error, we will take necessary steps to rectify the issue.
3. Third-Party Links: We are not responsible for third-party links or content.

Amendments and Updates

1. Right to Modify the Terms: We reserve the right to modify these Terms at any time without prior notice.
2. Notification of Changes: You will be notified of changes to these Terms upon logging into your account.